Contact & Support

Have a question, bug report, or feedback? We read every message and typically respond within 24–48 hours.

Email Support

For general questions, subscriptions, account issues, and feedback.

Company

Wayfinity Ltd
77, Strovolos Center, Floor 4, Flat/Office 401
Strovolos 2018, Nicosia, Cyprus

Common Questions

How do I cancel my subscription?

Open Settings on your iPhone → Tap your Apple ID → Subscriptions → Rebirth → Cancel Subscription. You'll retain access until the end of your current billing period.

How do I request a refund?

All purchases are processed by Apple. Visit reportaproblem.apple.com or contact Apple Support to request a refund.

Can I switch challenge levels?

Yes. You can change your challenge level at any time from the app's home screen. Note this will reset your current streak.

How do I delete my account and data?

Go to Profile → Delete Account in the app. This permanently removes your account and all associated data from our servers within 30 days.

I've lost my streak — can it be restored?

Streaks represent real consistency. We don't manually restore streaks, but you can restart your 30-day challenge at any time.

The app isn't working correctly.

Try force-closing and reopening the app. If the issue persists, email us at contact@tryrebirth.com with your device model and iOS version.